Cancellation and Refunds

We will provide a complete refund if you decide to cancel your order after it has been placed, provided that the products have not yet been distributed. kindly email us at

[email protected] We will handle the refund after receiving your order number and delivery address.

Nevertheless, after the prescription is delivered, you won’t be able to change your order, and we won’t be able to give you a refund. This is because the product has been made and labeled specifically for you at this time, as well as because prescription drug laws.

To be clear, if you got your order and decided to cancel it (at any time after it was delivered), you will not be able to return it, and we will not be able to issue a refund. Orders can be processed and delivered the same day they are placed; as a result, if you would like to amend or cancel your order, please get in touch with us right away.

You will receive refunds on the original payment account you used.

Email us as soon as possible at [email protected], no later than 24 hours following delivery, if you believe you have received the incorrect order. We’ll look into the situation and handle it appropriately.

If you believe you have received a defective or broken gadget, please email us as soon as possible at [email protected]. We will check into the situation for you right away. Please don’t mail us your used Saxenda injections unless we specifically ask you to. Unless we have specifically requested a refund in writing via email, we are required by law to delete them once they are received and are not responsible for doing so. This also holds true for medicines that have been returned to us after failed delivery efforts.

Shopping Basket
Scroll to Top
Open chat
Scan the code
Can we help you?